My name is Cambria Moore, I am a business consultant with Scope Services, I am are looking for an experienced Director of Revenue Management for a very large utility company
Subscribe to The Hospitality Knowledge & Career E-Mag |www.hospemag.com by Email
This position will be responsible for the overall strategy and day to day operations of the Revenue Management business unit.
DUTIES AND RESPONSIBILITIES:
o Meter to cash strategy and processes
o Billing services, credit and collection services, accounts receivable write-off management, payment processing services (both internal and third parties)
o Customer related field and metering services, meter maintenance and support, and low income assistance programs.
o Metering technology. Couple knowledge of current technology with the strategic ability to facilitate change and process improvement within the business unit.
• Responsible for providing business support for IT applications utilized to support processes, as well as business reporting and analytics.
Click here to make money from your cellphone>
Provide development and operational support for customer self-serve transaction functionality provided through different channels (internet, voice response system, etc.) Direct efforts to meet SQI’s as mandated by the WUTC, key business performance indicators, budget targets and overall corporate goals.
• Ensure compliance with business rules, WUTC tariff requirements, WAC and RCW rules, and customer privacy security regulations and policies.
• Provide employees with coaching, feedback, and developmental opportunities to build effective teams
• Manage, challenge and inspire management team of four to achieve business results in corporate billing, meter network services, and credit/collection.
My contact information is:
Cambria Moore, CSP, TSC
Recruiting Consultant
Scope Services, Recruiting Division
Office: 509-922-8554
Cell: 208-651-1626
Email cmoore@ scope-services.com