Discussion | Will the New Same-Sex Ruling require SOP updates in Hotels?

Will the New Same-Sex Ruling require SOP updates in Hotels?

• Posted by Prabhjot Bedi| Editor on July 3, 2009 at 9:58am
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Here is why I am asking:
- most reservation folks will block/pick up a TWIN room is two people of the same-sex are sharing a room.
- we dont really offer the honeymoon suite/romantic packages to two people of the same sex
- STAGs are not allowed in our discs/night spots, well they aren't stags now are they?

so, have you started the developing the new SOPs? Are you planning sensitivity training for your staff & managers? Are you going to change the talk lines?

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