Join hospitality professionals

Enter your email address:



Get all the latest job, news, views, ideas and more FREE!!

Turning Your Guests into Ambassadors!

"You Tube Concierge" maybe a catchy term but in essence this is one of the good examples of how you can use your guests/customers to become your ambassadors.
The functionality of the net is put to good use. The videos may not have mass appeal but for sure will succeed in the 'word-of-mouth' segment. maybe that should now be 'video-of-mouth'!





The resort has expanded the role of one of its staff members to incorporate this position with the goal of helping hotel guests share their vacation experience with those back home via free online video postcards.
As part of their daily routine, the YouTube Concierge spends time each day around the resort offering guests the chance to record a quick 30-second video, free of charge, which can be sent to friends, family or co-workers back home. The video clip will be shot, formatted with a professional opening and closing and uploaded to the "San Juan Marriott Live" YouTube Channel, www.youtube.com/sanjuanmarriottlive, for guests to share.

Click here to see the original article or to know more>

Search Revenue Management Jobs with Marriott>
Search for Training Jobs with Marriott>
Search for Jobs with Marriott in India
Search for Jobs with Marriott in New Zealand
Search for Jobs with Marriott in China
Search for Jobs with Marriott in Australia
Search for Jobs with Marriott in UK
Search for Jobs with Marriott>
Search for Jobs with Marriott in Sweden>
Search for Jobs with Marriott in Norway>