Categories:
1 - Best Communication Campaign
Winner: B&B Hôtels
Finalists:
• hotelF1 du Groupe Accor
* Park Hyatt
2- Best e-Commerce Strategy
Winner: Louvre Hôtels - HotelForYou
Finalists:
• Groupe Accor
* Rezidor Hotel Group
3 - Best Initiative in Sustainable Development
Winner: InterContinental Hotels Group "Innovation Hotel"
Finalists:
* La Grée des Landes - Yves Rocher
* Pierre & Vacances / Center Parcs
4 - Best Programme in Human Resources Management
Winner: Citizen M
Finalists:
* Rezidor Hotel Group
* Taj Hotels
5 - Best Initiative in Hotel Management Training
Winner: Fairmont Hotels & Resorts
Finalists:
• Ecole de Savignac
* Institut Paul Bocus
6 - Best Innovative Concept in Limited Service Hotels
Winner: The Pod Hotel New York
Finalists:
• Keys Hotels
* Mama Shelter
7 - Best Concept in Full Service Hotels
Winner: Méridien Hotels - Arrival Experience
Finalists:
• InterContinental Hotels & Resorts - Concierge Experience
* W Hotels - WOW Suite
8 - Best Customer Relationship Management
Winner: Plaza Athénée Paris - Very Important Children
Finalists:
• Fairmont Hotels & Resorts
* InterContinental Hotels & Resorts
9 - Best Hotel Novelty of the Year
Winner: Park Hyatt Paris Vendôme - Healthy Living
Finalists:
• Accor Thalassa
* SBM Monte Carlo Beach
10 - Best General Manager
Winner: Kai Speth - Sofitel Legend Metropole Hanoï
Finalists:
• Stefan Schwind, Kempinski Zografski Sofia
* Carina Svensen-Willamson - Hotel Missoni Edinburgh
Source