Job Description
1. Competent development of all the staff in the Front Office & Reservations
2. Personal involvement with On the Job Training of staff.
3. Interaction and co-ordination with all departments on Action Plans for conferences of Groups.
4. Liaison with Tour Operators, Travel Agents and key people in the tourism Industry to promote the resort.
5. Updating and providing guest related information in a file for easy references of the staff.
6. Lead and support the Reservations team for sales and marketing
7. Help in recovery of debt from Travel Agents and Tour Operators.
8. Public relations with the resort guests, vacation owners and other important clients to project a professional image.
9. Work on monthly Front Office report covering Room Income, ARR, Room Nights,
Estrela Do Mar Beach Resort,
Khobra Vaddo,
Calangute, Bardez Goa India 403516.
E-mail : estrelagoa@yahoo.com
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