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JOBS | Head of Revenue

Prime Objectives:



· To actively promote and execute revenue management consultancy services to create long term value to clients and group alike.
· To facilitate regular internal and external training to enhance client’s as well as the revenue management team’s skill set and knowledge in all aspects of revenue management.
· To maintain strong relationships with key technology and market intelligence partners.
· To ensure a smooth and efficient daily operation in dealing with member hotels enquiries.
· To ensure the support of the account management team at in all aspects of strategic revenue management.
· To act as a unified voice at all times, taking guidance and direction from VP of Sales, Revenue & Distribution.
· To ensure constant dialogue with VP of Sales, Revenue & Distribution.

Key Areas of Focus:

· Enhances current set of revenue management consultancy services.
· Ensures that all revenue management team members are trained and confident in the use of the central reservations system (RMS), revenue management system (RMS) and market intelligence reports.
· Develops new tools to assist member hotels with more effective revenue management.
· Assesses continuously the training needs of member hotels and team members alike and create appropriate training programs.
· Ensures that all team members adhere to revenue management best practices.
· Coaches and trains revenue managers to create a team of revenue management specialists.
· Acts as a liaison between hotels and system suppliers, i.e. IDeaS and SynXis for any system related challenges.

Responsibilities:

· Establishes and maintains close relationship with all existing regional member hotels.
· Actively solicits associate feedback and lead the team member’s appraisal process.
· Constantly pursues learning and self-development to enhance personal, professional and business growth.
· Consults and advises hotels on the best possible use of revenue management strategy, tools and best practice.
· Ensures open communication between revenue management, distribution, e-marketing, portfolio development and account management.
· Reviews and monitors member hotels’ monthly, quarterly and annual commission revenues and advises on respective actions required.
· Promotes and recommends appropriate revenue management products and services to member hotels and ensures full awareness of the same within the group.
· Coordinates, plans and executes delivery of all revenue management products and services with all involved special matter experts within the revenue management team.
· Assists portfolio development to target potential member hotels in terms of revenue management products and services.
· Evaluates and analyzes new strategies as well as revenue opportunities for the group and react to changing business trends.
· Assists the distribution team to drive corporate OTA strategies, channel management best practices and system compliance.

Skills:
Mandatory:

· Strong analytical and strategic skills.
· Strong negotiation and presentation skills.
· Excellent oral, written and inter-personal communication skills.
· Able to interpret and draw insights from various resources and methodologies.
· Able to transform needs of clients into realistic project and meet expectations.
· Performance driven team player.
· Excellent coaching and training skills.
· Strong persuasion and consensus skills.
· Great motivational skills.
· Self-motivated and self-managed.
· Well organized and well-traveled.
· Trustworthy and credible.
· Excellent time management.
· Able to work towards tight deadlines.
· Effective listener.
· Proficient computers skills including MS office.

Beneficial

· Hotel project management experience.
· Hotel pre-opening experience.
· Experience on working with Ideas.

Languages:

· English
· One of the following languages: French, Italian, Spanish, German

Experience:

· 2-3 years revenue management experience in a multi property or corporate environment.
· 2-3 years of revenue management experience on property level.
3-5 years overall management experience.

To request more information or to apply for the job please contact us here: apply@acorn-red.com