Job Description
-• Adhere to brand standards & SOP’s of The Orchid
• Maintain all sales systems, such as sales records and reports, conference calendar, traces of history and potentials
• Develop sales objective & strategy for the assigned business portfolio that ensures attainment of company sales goals and profitability
• Plan and carry out direct sales activities as per agreed budgets, sales volumes & values
• Maintain and develop existing and new customer’s database through appropriate propositions and ethical sales methods, to optimise quality of service, business growth, and customer satisfaction.
• Consistently maintain and enhance client relationship
• Manage guest complaints and resolve concerns
• Respond to and follow up sales enquiries using appropriate methods
• Monitor and report on market and competitor activities and provide relevant reports and information.
• Maintain accurate records of all pricings, sales, and activity reports submitted by Account Executives
• Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team
• Carry out market research, competitor and customer surveys
• Attend external & internal meetings necessary to perform duties and aid business development
• Other duties as assigned
and maintaining the client base in the target market
- Coordinating & executing a company's sales program.
- Achievement of maximum profitability and growth in line with company vision and values.
- Establishes, plans and strategies to expand the customer base in the marketing area
Desired Profile
-• Min. of 1 year Sales Experience
• Luxury Hotel experience would be an asset
• Minimum requirement of a Degree / Diploma Holder from a premium hospitality management institute or an undergraduate degree from a reputed institute in Sales / Marketing
• Established contacts in Mumbai, India would be an advantage
• Previous experience in opening a hotel in Mumbai or India would be an asset
• Strong interpersonal skills – both oral and written communication – English and Hindi
Must be a team-player with enthusiasm to share knowledge and develop the team and colleagues within the hotel
• Customer service orientated
• Self-motivated and resulted oriented
• Excellent presentation skills & time management skills.
• Honest, assertive and a pleasing personality
• Computer skills (word processing, spreadsheet, and presentation software)
Experience 1 - 3 Years
Location Mumbai
Contact Vedangi Rawool
Orchid Hotel
70-C, Nehru Road, Vile Parle (E),
MUMBAI,Maharashtra,India 400099
Telephone 91-22-26164040
Email hr1@orchidhotel.com
Website http://www.orchidhotel.com
Source
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