JOBS | Reservation Executive
Job Description
Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings and maximizing revenue
Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.
Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
Respond to guest queries by resolving issues in a timely and efficient manner to ensure quest satisfaction.
To attend briefing & check the rate of the days set at the briefing.
To take proper handover from first shift regarding the arrivals & departures of the particular day.
To interact with the guest & making them informed about the hotel facilities & different outlets with their speciality in cuisines.
Responsible for ensuring that all reservation filing and correspondence is carried out daily.
Work with internal/external representatives from different functions for executing the reservations.
Provide effective support to the team to enable them to provide a range of effective and efficient services.
To check room status & availability of rooms for sale in a particular day.
To check expected arrivals & departures with their appropriate mail for the booking and blocking the particular room in system.
Co-ordinating with front desk for group reservatio
Perform all the duties that are common and any other duties assigned by the Manager
Desired Profile
Hotel Management Graduates will be preferred.
Pleasing personality and good Communication Skills.
Prior experience in reservation or front office
Experience 1 - 3 Years
Industry Type Hotels/ Restaurants/Airlines/Travel
Role Reservations Exec.
Functional Area Travel, Ticketing, Airlines
Education UG - Any Graduate - Any Specialization,BHM - Hotel Management
PG - Post Graduation Not Required
Compensation: Rupees 1,50,000 - 2,50,000
Location Mumbai, Mumbai Suburbs
Keywords Reservation, Hotell Reservation, Hotel Sales
Contact Ms. Chetna Mahajan
Telephone 02239837048
Website http://www.saharastar.com/index.aspx
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