strategy for the assigned business portfolio that ensures attainment of company sales goals and profitability • Plan and carry out direct sales activities as per agreed budgets, sales volumes & values • Maintain and develop existing and new customer’s database through appropriate propositions and ethical sales methods, to optimise quality of service, business growth, and customer satisfaction. • Consistently maintain and enhance client relationship • Manage guest complaints and resolve concerns • Respond to and follow up sales enquiries using appropriate methods • Monitor and report on market and competitor activities and provide relevant reports and information. • Maintain accurate records of all pricings, sales, and activity reports submitted by Account Executives • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team • Carry out market research, competitor and customer surveys • Attend external & internal meetings necessary to perform duties and aid business development • Other duties as assigned Desired Profile • Min. of 2 years Sales Experience in India / Asia, as Sales Executive • Luxury Hotel experience would be an asset • Minimum requirement of a Degree / Diploma Holder from a premium hospitality management institute or an undergraduate degree from a reputed institute in Sales / Marketing • Established contacts in Mumbai, India would be an advantage • Previous experience in opening a hotel in Mumbai or India would be an asset • Strong interpersonal skills – both oral and written communication – English and Hindi Must be a team-player with enthusiasm to share knowledge and develop the team and colleagues within the hotel • Customer service orientated • Self-motivated and resulted oriented • Excellent presentation skills & time management skills. • Honest, assertive and a pleasing personality • Computer skills (Opera, word processing, spreadsheet, and presentation software) Experience: 2 - 3 Years Role Sales/BD Mgr Functional Area Sales, BD Education UG - Any Graduate - Any Specialization PG - Post Graduation Not Required Location Mumbai, Mumbai Suburbs Keywords Corporate, Leisure,Pre Opening Contact AAPC India Hotel Management Pvt Ltd Email recruitment@sofitelmumbai.com Website http://www.sofitel.com
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