Job Description
Morning Shift
To report on duty punctually wearing the correct uniform, name badge and being well groomed
Read the Log book and hand over book
Print the expected arrivals, in house and vacant rooms reports
Check the room position of the day
Block group or crew rooms if any and
announce the same to HKD in coordination with Guest Relation Executive
Check the message in hold/Faxes
Ensure that “C” Forms ar sent to FRRO
Housekeeping discrepancy to be done
A.D register to be filled
Actions and follow up to be noted in the log Book
Make hand over for the next shift
Check on billing discrepancies and inform Duty Manager
Afternoon Shift
To report on duty punctuality wearing the correct uniform , name badge and being well groomed
Read the log book and the hand over book
Print the expected arrivals and the V.I.P movement of the
Check the room position of the day
Block group or crew rooms if any and announce the same to HKD
Housekeeping discrepancy to be done
A.D register to be filled
Actions and follow up to be noted in the log Book
Make hand over for the next shift
Night Shift
To report on duty punctually wearing the correct uniform, name badge and being well groomed
Read the log book and hand over book
Print the expected arrivals, in house Guests and vacant rooms reports
Check the room position of the day
Block group or crew rooms if any and announce the same to HKD
Check the messages in hold
A.D register to be filled
“C” Form report to be printed
Filling of reg cards to be printed
Remove the reg cards of the DNA’s of the day from the reg card rack after date roll and replace it with the reg cards of the arrivals of the next day
Reg cards of the expected VIP’s to be handed over to GRE’s
Retention’s to be charged
Periodical month end filing to be done
Actions and follow up to be noted in the log book
NCR reports to be actioned
Desired Profile
3 year Diploma in hotel Management Graduation with a craft course in Front Office
Fluent in English, Hindi and Marathi
Experience 0 - 3 Years
Education UG - Any Graduate - Any Specialization, Graduation Not Required
PG - Any PG Course - Any Specialization, Post Graduation Not Required
Location Pune
Keywords FRONT OFFICE ASSISTANT / ASSOCIATES / sUPERVISOR
Orchid Hotel
Contact No: 02115305200
Email hrdfortjadhavgadh@gmail.com,hrd@fortjadhavgadh.com
Website http://www.fortjadhavgadh.com
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