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JOBS | Reservations Guest Services Officer

In this role you will be become conversant with all Resort activities and facilities, packages, special events and promotions. You will be required to maximise sales for the Resort while providing an excellent and consistent
level of service to your customers. This position is part time (32 hours per week) and will include morning and evening shifts on a rotational basis. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum of one year experience in a reservations or similar role Enthusiasm and outstanding interpersonal skills The desire to exceed customer expectations Strong computer and typing skills, including experience with Opera/Fidelio The ability to work efficiently and professionally under pressure. Primary Location: AU-QL-Sunshine Coast Organization: Hyatt Regency Coolum

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