Date 01-02-2012 Salary - Wage Negotiable Contact Tran Nguyen h2077-hr1@sofitel.com Contact No: +84838241555 Skills Level of Education Vocational Areas of study Other Experience minimum in the sector 2 Languages essential English, Vietnamese Essential requirements At least 1 years work experience at the same position, preferably in the luxury setting Vietnamese and English communication skill is a must Good oral and communication skills Ability to work independently Seriousness. Honesty. Operational background and knowledge of hospitality industry is preferable Key tasks At main entrance: To record number plates of taxis coming in and out To prevent traffic jam at the main entrance To supervise the luggage left the main entrance To supervise the plants infront of the hotel., to assist the guards in the lobby when the hotel is too busy. At the lobby: To watch guests coming in and out of the hotel, to ensure security in the lobby. For those who want to go up to guest room without check-in, are asked to contact the receptionist. The guards must photocopy the paper related to the visitor. To observe the luggage left in the lobby during the guests’ check-in and check-out. To pay close attention to guests of suspision to make sure that they cannot steall anything from guests. To prevent unwanted incidents made by drunk guests To assist guards at the main entrance when needed. At the front gate: To direct coming cars to and out of the hotel To supervise the motorbike parking lot To stop motorbikes from running up to the main entrance to rob things there and to ensure safety there. To supervise the area infront of the hotel, especially the gas hole. To ensure security at the gate and fire hosereel nearby. At the staff Entrance To supervise Staff working hours To remind staff of observing the hotel regulations To check staff bags when in and out of the hotel. At the back gate: To check things in and out of the hotel from suppliers, sub-contractors, customers companies. To direct them around the hotel. To check them out. To check the hotel’s things out, based on a HOD’s gatepass when the hotel has catering outside. To check them in. To supervise and handle fire signals, lifts, exit alarms.
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