JOBS | Assistant Front office Manager

Hotel Name : Sofitel
Mumbai BKC
Country: India
 Sofitel Mumbai BKC The exquisite Sofitel Mumbai BKC features 302 rooms and suites,9 function rooms including one 300 sqm. Ballroom, three restaurants, three bars, SO-Fit Fitness Centre, SO-Spa, and the Club Millesime


 Contract
  Job Level: National
under local employment status (or Foreigner already entitled to be recruited for this role) More information

Status: Full Time

 Contact
 Mrinalini Malhotra
 H6451-HR2@sofitel.com
  Contact No:  +91 22 6117 5062

 Skills
 Level of Education :Bachelor Degree (BA)
Areas of study: Hospitality : Reception
Experience :minimum in the sector 6-7 year
 Languages essential : English, Hindi, French

 Essential requirements :Opera, Excel Word,

 Key tasks :The Assistant F.O. Manager is responsible and accountable, under the direction of the Front Office Manager, for the efficient overall day to day operations of Sofitel Mumbai BKC. They are to maintain the highest standard of guest service and satisfaction. The Assistant F.O. Manager is responsible for engendering team spirit and motivation in all staff. They are expected to be a "hands-on" Manager. By this, we expect that they be prepared to lend "hands-on" assistance if a hotel area/department becomes very busy. The AFOM is to ensure and oversee that the Receptionist/Cashier shift procedures/duties are completed on time and are procedurally correct. Ensures that on-going pertinent/relevant logbook communication to other shifts/departments is maintained. They are responsible for the timely hand-over, briefing by out going/in coming Duty Manager. Reads the logbook / follow-up book of all areas within the Front Office department. Assists all area in the Front Office Dept. as required. (i.e.: Operator, Reservations, Reception, Concierge, FO Cashier, Business Center, Health Center, Bell Desk, Airport, GRO)

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