• Adhere to brand standards & SOP’s of The Orchid • Maintain all sales systems, such as sales records and reports, conference calendar, traces of history and potentials • Develop sales objective & strategy for the assigned business portfolio that ensures attainment of company sales goals and profitability • Plan and carry out direct sales activities as per agreed budgets, sales volumes & values • Maintain and develop existing and new customer’s database through appropriate propositions and ethical sales methods, to optimise quality of service, business growth, and customer satisfaction. • Consistently maintain and enhance client relationship • Manage guest complaints and resolve concerns • Respond to and follow up sales inquiries using appropriate methods • Monitor and report on market and competitor activities and provide relevant reports and information. • Maintain accurate records of all pricings, sales, and activity reports submitted by Account Executives • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team • Carry out market research, competitor and customer surveys • Attend external & internal meetings necessary to perform duties and aid business development • Other duties as assigned and maintaining the client base in the target market - Coordinating & executing a company's sales program. - Achievement of maximum profitability and growth in line with company vision and values. - Establishes, plans and strategies to expand the customer base in the marketing area
Desired Profile
• Min. of 1 year Banquet Sales Experience • Luxury Hotel experience would be an asset • Minimum requirement of a Degree Holder from a premium hospitality management institute or an undergraduate degree from a reputed institute in Sales / Marketing • Established contacts in Mumbai, India would be an advantage • Previous experience in opening a hotel in Mumbai or India would be an asset • Strong interpersonal skills – both oral and written communication – English and Hindi Must be a team-player with enthusiasm to share knowledge and develop the team and colleagues within the hotel • Customer service orientated • Self-motivated and resulted oriented • Excellent presentation skills & time management skills. • Honest, assertive and a pleasing personality • Computer skills (word processing, spreadsheet, and presentation software)
Experience :1 - 3 Years
Role :Banquet Sales Executive/ Manager
Functional Area Hotels, Restaurants
Education UG - BHM - Hotel Management PG - MBA/PGDM - Marketing
Location :Mumbai
Keywords: Banquet sales executive
Contact: Vedangi Rawool Orchid Hotel
Contact No: 91-22-26164040
Email : hr1@orchidhotel.com
Website: http://www.orchidhotel.com
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