The Orchid, a 5 STAR HOTEL in Mumbai is one of the largest luxury hotels in India. All efforts are dedicated to providing luxurious comfort, modern facilities and intuitive technology combined with exceptional, personalized service. Everything is designed so as to be unobtrusive.Designation FRONT OFFICE ASSISTANT/SUPERVISOR - 3 Opening(s) Job Description Morning Shift To report on duty punctually wearing the correct uniform, name badge and being well groomed Read the Log book and hand over book Print the expected arrivals, in house and vacant rooms reports Check the room position of the day Block group or crew rooms if any and announce the same to HKD in coordination with Guest Relation Executive Check the message in hold/Faxes Ensure that “C” Forms ar sent to FRRO Housekeeping discrepancy to be done A.D register to be filled Actions and follow up to be noted in the log Book Make hand over for the next shift Check on billing discrepancies and inform Duty Manager Afternoon Shift To report on duty punctuality wearing the correct uniform , name badge and being well groomed Read the log book and the hand over book Print the expected arrivals and the V.I.P movement of the Check the room position of the day Block group or crew rooms if any and announce the same to HKD Housekeeping discrepancy to be done A.D register to be filled Actions and follow up to be noted in the log Book Make hand over for the next shift Night Shift To report on duty punctually wearing the correct uniform, name badge and being well groomed Read the log book and hand over book Print the expected arrivals, in house Guests and vacant rooms reports Check the room position of the day Block group or crew rooms if any and announce the same to HKD Check the messages in hold A.D register to be filled “C” Form report to be printed Filling of reg cards to be printed Remove the reg cards of the DNA’s of the day from the reg card rack after date roll and replace it with the reg cards of the arrivals of the next day Reg cards of the expected VIP’s to be handed over to GRE’s Retention’s to be charged Periodical month end filing to be done Actions and follow up to be noted in the log book NCR reports to be actioned Desired Profile 3 year Diploma in hotel Management Graduation with a craft course in Front Office Fluent in English, Hindi and Marathi Experience 0 - 3 Years Industry Type Travel, Hotels, Restaurants, Airlines, Railways Role Fresher Functional Area Hotels, Restaurants Education UG - Any Graduate - Any Specialization, Graduation Not Required PG - Any PG Course - Any Specialization, Post Graduation Not Required Location Pune
Keywords
FRONT OFFICE ASSISTANT / ASSOCIATES / SUPERVISOR
Contact
Vanita Badadhe
Contact No: 67914040
Email hr@orchidhotelpune.com,vanita.badadhe@gmail.com
Website http://www.orchidhotelpune.com
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