She has delivered this and other topics to many participants around the globe who all have been thrilled to be able to apply the newly learned winning strategies in order to generate more revenues. The participants will be prepared to professionally take room reservations over the telephone. In addition they will understand the different quality factors that have a direct impact on the call flow. They learn to utilize professional communication skills and to influence the customer's perception of the quality of the hotel. Furthermore the course will give the participant tools that will assist in securing a higher conversion of inquiries into bookings. Participants will also be introduced to the latest methods in alternative selling techniques in order to sell the higher yielding room types. Sign up today to reserve one of the last training seats! Go to www.ifh-worldwide.com or call +1/561/542-3231.
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