Mobile Key by OpenWays is the only solution in the world that guarantees compatibility and interoperability with ALL the 6.5 billion cell phones and smartphones on earth. Thanks to OpenWays' unique CAC™ (Crypto Acoustic Credential) technology, hotel guests worldwide can use their personal mobile devices to skip the traditional hotel check-in procedure, bypass the line and head straight to their room and open the door with their phone. Guests who choose to stand in line and collect a traditional plastic key card may continue to do so.
Busy business travelers, Generation-Y and millennial travelers are but a small cross section that prefer to control their own destinies rather than be forced to comply with a traditional process that can cause them to incur delays and be frustrated for little direct benefit. With self-service becoming the norm in interacting with many consumer businesses (think self-check-out at retail stores, pre-check in for flights, bypassing lines at car rental pick up etc.), more and more hotels and chains are deploying Mobile Key by OpenWays to give their customers more choices when it comes to their arrival process.
"Customers are educated in the use of self-service and perceive increased choice as improved service," said Pascal Metivier, OpenWays founder and CEO. "In the same way that people today opt to get their airline boarding pass on their mobile phone so they can skip the airport check-in desk, they do not see why their smooth sailing needs to grind to a halt when they arrive at a hotel's front desk. With smartphone or regular mobile phone technology in their hands, a hotel can now engage with the guest and provide their room key electronically, which makes sense for a great deal of travelers today.