Job Description
a. To help and assist the Front Office Manager in organising and running the department b. To be warm, friendly and courteous to guests c. To achieve optimum sale of rooms through proper yield management d. To make and monitor the duty roster of the departmental staff e. To supervise the reception counter f.
To check all VIP rooms g. To deputize for the front office manager in his absence or whenever required to do so h. To initiate action on all mail coming into the department i. To initiate action on all group bookings and block rooms in the reservation register j. To complete statistics maintained on a daily/ weekly or a monthly basis as per procedure k. To follow up with the local travel agent for requirements of a group before their arrival l. To maintain appropriate guest history records m. To greet guests on arrival and provide timely
assistance at check-in n. To advise the general manager of all VIP arrivals and also to escort all VIPs to their rooms o. To report on a weekly basis, all views, suggestions/ comments of guests met Salary: As per company rules Industry: Travel, Hotels, Restaurants, Airlines, Railways Functional Area: Hotels, Restaurants Role Category: Front Office/ Customer Care Role: Front Office/ Guest Relations Executive/ Manager Keyskills: GRE, Guest Relation Executive, receptionist, Front office associate Desired Candidate Profile Education: (UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required) Education: (UG - BHM - Hotel Management) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required) Candidates should possess a Diploma or Degree in Hotel Management. Should possess excellent communication skills and smart personality. Resumes without latest photograph will not be considered Freshers may also apply. Female candidates only. Company Profile Vivanta by Taj Madikeri, Coorg http://www.tajhotels.com The Indian Hotels Company Limited (IHCL) and its subsidiaries are collectively known as Taj Hotels Resorts and Palaces and is recognised as one of Asia's largest and finest hotel company. Incorporated by the founder of the Tata Group, Mr. Jamsetji N. Tata, the company opened its first property, The Taj Mahal Palace Hotel, Bombay in 1903. The Taj, a symbol of Indian hospitality, completed its centenary year in 2003. Taj Hotels Resorts and Palaces comprises 93 hotels in 55 locations across India with an additional 16 international hotels in the Maldives, Malaysia, Australia, UK, USA, Bhutan, Sri Lanka, Africa and the Middle East. Spanning the length and breadth of the country, gracing important industrial towns and cities, beaches, hill stations, historical and pilgrim centres and wildlife destinations, each Taj hotel offers the luxury of service, the apogee of Indian hospitality, vantage locations, modern amenities and business facilities.
Contact Details Contact
Company: The Indian Hotels Company Limited
Email Address: julien.vinoth@tajhotels.com
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a. To help and assist the Front Office Manager in organising and running the department b. To be warm, friendly and courteous to guests c. To achieve optimum sale of rooms through proper yield management d. To make and monitor the duty roster of the departmental staff e. To supervise the reception counter f.
To check all VIP rooms g. To deputize for the front office manager in his absence or whenever required to do so h. To initiate action on all mail coming into the department i. To initiate action on all group bookings and block rooms in the reservation register j. To complete statistics maintained on a daily/ weekly or a monthly basis as per procedure k. To follow up with the local travel agent for requirements of a group before their arrival l. To maintain appropriate guest history records m. To greet guests on arrival and provide timely
assistance at check-in n. To advise the general manager of all VIP arrivals and also to escort all VIPs to their rooms o. To report on a weekly basis, all views, suggestions/ comments of guests met Salary: As per company rules Industry: Travel, Hotels, Restaurants, Airlines, Railways Functional Area: Hotels, Restaurants Role Category: Front Office/ Customer Care Role: Front Office/ Guest Relations Executive/ Manager Keyskills: GRE, Guest Relation Executive, receptionist, Front office associate Desired Candidate Profile Education: (UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required) Education: (UG - BHM - Hotel Management) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required) Candidates should possess a Diploma or Degree in Hotel Management. Should possess excellent communication skills and smart personality. Resumes without latest photograph will not be considered Freshers may also apply. Female candidates only. Company Profile Vivanta by Taj Madikeri, Coorg http://www.tajhotels.com The Indian Hotels Company Limited (IHCL) and its subsidiaries are collectively known as Taj Hotels Resorts and Palaces and is recognised as one of Asia's largest and finest hotel company. Incorporated by the founder of the Tata Group, Mr. Jamsetji N. Tata, the company opened its first property, The Taj Mahal Palace Hotel, Bombay in 1903. The Taj, a symbol of Indian hospitality, completed its centenary year in 2003. Taj Hotels Resorts and Palaces comprises 93 hotels in 55 locations across India with an additional 16 international hotels in the Maldives, Malaysia, Australia, UK, USA, Bhutan, Sri Lanka, Africa and the Middle East. Spanning the length and breadth of the country, gracing important industrial towns and cities, beaches, hill stations, historical and pilgrim centres and wildlife destinations, each Taj hotel offers the luxury of service, the apogee of Indian hospitality, vantage locations, modern amenities and business facilities.
Contact Details Contact
Company: The Indian Hotels Company Limited
Email Address: julien.vinoth@tajhotels.com
Search more Guest Relation Executive Jobs>