Job Description
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
To assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.
Co-ordinates VIP movements with relevant Departments as advised.
Assists the Front Office Management Team in efficiently managing the department according to the established concept statement providing a courteous, professional, efficient and flexible service at all times
Ensures the strict control of room keys.
Liaises and organises with Housekeeping Department that the established cleaning schedules for VIPs in - house and arrivals are strictly adhered to.
Assist to conduct annual Performance Development Discussions with Front Office employees, supports them in their professional development goals.
Assist in the planning and implementation of effective training programmes for all Front Office employees in coordination with the Departmental Trainers
Salary:Not Disclosed by Recruiter
Industry:Travel, Hotels, Restaurants, Airlines, Railways
Functional Area:Hotels, Restaurants
Role Category:Front Office/ Customer Care
Role:Lobby/ Duty Manager
Keyskills:Assistant Manager - Front Office, Duty Manager
Desired Candidate Profile
Education:(UG - BHM - Hotel Management) AND (PG - Post Graduation Not Required) OR ( Doctorate - Any Doctorate - Any Specialization)
Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. Well developed communication and customer relations skills.
Company Profile
Hyatt Regency Mumbai
http://www.mumbai.regency.hyatt.com/
Hyatt Regency Mumbai is a luxury 5 star hotel located on Sahar Airport Road in Mumbai, India. Hyatt Regency Mumbai is the city's premier gateway hotel. The hotel is adjacent to Mumbai's international airport and minutes from the domestic terminals. The hotel is also close to Santacruz domestic airport. Hyatt Regency Mumbai is the preferred hotel for business travellers visiting the city of Mumbai.
Contact Details
Recruiter Name:Mr. Zane Dmello
Contact Company:Hyatt Services India Pvt Ltd