Designation
Duty Manager - 1 Opening(s)
Job Description
Prime Responsibilities:
Ensure a high level of guest service and handle guest complaints professionally,
Ensure that pricing policy and internal audit procedures are duly applied.
Train and develop Front Office employees,
Provide support to the Sales team to enhance room occupancies.
Provide support to reservations team
Pro-actively manage crisis situations.
Desired Profile
Pre-requisites:
Mandatory
Fluent in written and spoken English
Prior relevant experience of at least 1 year in a similar responsibility
Outstanding personality and unmatched levels of energy, enthusiasm and commitment
Excellent multi-tasking, problem solving, service orientation and interpersonal team skills
Displays high level of flexibility, initiative, sincerity and team work
Knows and is able to use MS Office Suite
Nice to Have
Graduate in Hotel management
Knowledge of Opera
Experience: 1 - 2 Years
Role Lobby/ Duty Manager
Functional Area: Hotels, Restaurants
Education UG - Any Graduate - Any Specialization, Diploma - Any Specialization, Hotel Management
PG - Any PG Course - Any Specialization, Post Graduation Not Required
Compensation: Best in the Industry
Location: Navi Mumbai
Keywords Front Office
Contact
Ms. Arshiya Shaikh
AAPC India Hotel Management Pvt Ltd
h7087-hr1@accor.com
Website http://www..ibishotel.com