Job Description
Housekeeping Executive
Responsibilities
Position Purpose:
To maintain the highest standards in cleanliness, hygiene, and comfort towards total guest satisfaction by providing service, which is the best in class, and maximizes organizational profitability through effective utilization of all resources.
Managerial Responsibilities
Assist the Executive Housekeeper in creating a work environment that is high in employee morale and provides constant learning & development and use the feedback from ESS to draw an action plan.
Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
Drive and implement the TBEM framework, linking the departments objectives to the units overall strategy.
Assist in developing staff through training, coaching and development.
Operational Responsibilities
Supervise and direct the daily activities of staff so as to enable the efficient and smooth operation of the department.
Implement laid down service standards regarding cleanliness, amenities and maintenance in rooms and public areas and ensure adherence to these.
Efficiently use and manage the inventory of supplies, linen and equipment
Assist in monitoring and controlling consumption of guest and cleaning supplies, devise methods for optimal usage of cleaning supplies
Ensure thorough and regular monitoring of GSTS and constant guest feedback, prompt, efficient and accurate service to all guests.
Plan and implement preventive maintenance and cleaning schedules for rooms and public areas.
Assist the Executive housekeeper in monitoring staff productivity.
Ensure that all the operational standard procedures/guidelines set for all processes/activities/situations are followed (Key Control, Lost & Found etc).
Co-ordinate with the Front Office on releasing of rooms and special guest requests.
Co-ordinate with the Engineering department in the area of repair & maintenance, refurbishment, renovation etc.
Requirements
Educational Qualification:
Hotel Management graduates with experience in hotels
Graduates in any stream with relevant experience in Housekeeping.
Knowledge & Skill:
Thorough knowledge of modern housekeeping techniques and the latest in cleaning technology, hygiene & safety standards.
Knowledge of various chemicals and cleaning equipments.
Excellent communication skills.
Working knowledge of MS Office.
Experience
At least 2- 3 years of experience in the similar position.
Please ensure that your CV is routed through the HR & General Manager of the Unit.
Salary:INR 1,75,000 - 2,50,000 P.A
unctional Area:Hotels, Restaurants
Role Category:Housekeeping
Role:Housekeeping Executive/ Assistant
Keyskills:Housekeeping
Desired Candidate Profile
Education:(UG - BHM - Hotel Management) AND (PG - Post Graduation Not Required)
Please refer to the Job description above
Company Profile
Taj Palace Hotel
http://www.tajhotels.com
Established in 1903, Taj Hotels Resorts and Palaces is one of Asia's largest and finest group of hotels, comprising 56 hotels in 39 locations across India with an additional 18 international hotels in the Maldives, Mauritius, Malaysia, Seychelles, Australia, UK, USA, Bhutan, Sri Lanka, Africa and the Middle East. From world-renowned landmarks to modern business hotels, idyllic beach resorts to authentic Rajput palaces, each Taj hotel offers an unrivalled fusion of warm Indian hospitality, world-class service and modern luxury. The Taj, a symbol of Indian hospitality, has recently completed the centenary of its landmark hotel, Taj Mahal Palace and Tower, Mumbai. Taj Hotels Resorts and Palaces is part of the Tata Group, India's premier business house.
Contact Details
Contact Company:The Indian Hotels
Company Limited