The Wyndham Orlando Resort, located at 8001 International Drive in Orlando, Florida is currently seeking a Safety and Security Officer to work on an on call status. The Safety and Security Officer is responsible for providing protection and communication with hotel guests and employees. He/she is also responsible for patrolling hotel premises to maintain security, detect and report fire, security and safety hazards and/or violations of Wyndham's rules and regulations.
Fundamental Requirements:
Use proper radio etiquette at all times.
Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks.
Maintain and review daily activity log.
Maintain confidentiality with respect to guest and employee incidents.
Hold briefing with Guest Services staff both at the beginning and end of shift.
Check ID of visitors/employees as necessary.
Access secured areas for authorized personnel.
Maintain an awareness of legal limitation of position (local, state and/or federal ordinances).
Assist guests to their rooms or assist guest's w/entry into their rooms according to hotel standards.
Assist during medical emergencies.
Respond to emergency situations, including medical, security, guest complaints, etc.
Investigate assault complaints.
Qualifications
Education & Experience:
High School diploma or equivalent and/or experience in a hotel or related field preferred.
Physical requirements:
Flexible and long hours sometimes required.
Heavy work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Ability to climb and descend stairways and run.
Ability to physically deter individuals who pose a threat to employee and/or guests.
Job: Security
Primary Location: United States of America- Florida-Orlando
Employee Status: Temporary
Schedule: Contingent
Organization: Wyndham Hotel Group - Wyndham Hotel Management