Manager, Spa
The Spa Manager is responsible for the establishment and execution of clear short term and long term goals as set by the Spa Director. The Spa Manager is responsible for the daily leadership of the spa operations ensuring all productivity and expense controls are followed as well as ensuring that all revenue opportunities, in keeping with the positioning of Willow Stream, will be capitalized upon.
Hotel Overview: Fairmont arrives in India
A leader in the global hotel industry, Fairmont Hotels & Resorts offers guests an extraordinary collection of iconic luxury properties, including New York’s The Plaza, Shanghai’s Fairmont Peace Hotel and London’s The Savoy. We are proud to extend this tradition of hospitality to our first destination in India, the exquisite Fairmont Jaipur opening on 9th August 2012.
As the stunning capital of the Indian state of Rajasthan, Jaipur—known as the ‘Pink City’—beckons with a host of wonderful attractions, from breathtaking architecture to lush greenery to bustling avenues. Embracing this rich and colourful setting is Fairmont Jaipur, a modern landmark built in the tradition of the region’s grand Mughal palaces. Amid pristine gardens and elegant water features, the hotel offers 199 spacious, beautifully appointed guest rooms—featuring traditional decor, large bathrooms and the utmost in luxurious details. Adding to the conveniences the hotel also includes a selection of exclusive restaurants- Zoya for international cuisine, the Tea lounge Anjum, that brings a new dimension of service in the fine art of tea tasting, library bar Aza and the Cigar Diwan, (60,000 square feet) of conference space, the largest in the region. With Fairmont Jaipur, we are excited to introduce a new audience to the understated elegance, hallmark service and unforgettable experiences that have long captivated our discerning guests, the world over.
Summary of Responsibilities:
Reporting to the Director SPA, responsibilities and essential job functions include but are not limited to the following:
- Consistently offers professional, engaging and friendly service
- Direct operations of the facility, including short and long range strategic planning so that the spa operates cost effectively and efficiently
- Ensure the establishment and execution of all departmental goals
- Manage, train, and motivate all personnel reporting to this position
- Serve as a link between the hotel and the spa industry
- Meet with group meeting planners to show spa facility and programs as required
- Promote and sell customized spa programs to conference groups as required
- Tour prospective spa guests
- Provide and take responsibility for the professional delivery of all information on the telephone and in person to all potential spa guests
- Promote all hotel and spa packages and promotions
- Assist in the implementation of 12-month marketing plan.Identify new business and marketing opportunities
- Any other specific duties
Qualifications:
- Bachelor’s Degree (in Business Administration) an asset.
- Minimum of 2 years experience in management or supervisory position in a spa or related field an asset.
- Experience in the hospitality industry an asset.
- Experience/education or licensing in one of the spa disciplines such as fitness, massage or aesthetics a strong asset
- Desire to provide phenomenal Guest experiences
Visa Requirements: Must be eligible to work in India
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