the hotel counted and tracked each garment by hand. “This was labor-intensive and we had high uniform replacement costs. InvoTech automates and streamlines our processes with real-time reporting capability.” Mandarin Oriental, Boston sewed a durable UHF-RFID chip into a pouch on each of its more than 2,000 uniforms. The chip enables InvoTech’s system to track each garment’s movement from laundry, to storage, to employee via antennas placed at strategic locations.
UHF-RFID tracking technology reads entire bins of soiled uniforms as they are collected and travel to the laundry. The system also records where each uniform is stored and when staff members retrieve them for use. “InvoTech’s system tracks the number of times a uniform is washed and provides reports that enable operators to accurately budget for replacements,” Welles said.