Absolute Hotel Services recently introduces a voice reservation call centre in Australia to provide another channel to guests based in the country to make bookings at its hotels easier. Guests can call on the central reservations telephone number to make bookings at any of the properties, whether U Hotels & Resorts or Eastin Hotels & Residences or Eastin Easy brands located in Thailand, Indonesia, Vietnam, Laos, India and the Middle East,
said Atilla Erda, Senior Vice President Sales & Marketing, Absolute Hotel Services.
“We see potential growth in business at our hotels from Australia market, especially for our hotels in Bali and Phuket. This will also benefit our guests in talking directly to our reservation agents and obtaining all information they need about our properties and destinations. Asia, being our main feeder market, we’ve decided to open within the next 12 months more reservation call centres in strategic locations.” said Erda.