Job Description
Customer Service
Ensure that all employees establish a rapport with guests.
Handle all guest requests and enquiries on food, beverage and service.
To be demanding and critical when it comes to service standards.
To ensure that the outlet team projects a warm, professional and welcome image.
Financial
To strictly maintain & adhere to the established operating expenses and ensure that all costs are controlled.
To obtain and account for the correct settlement of all sales and be overall responsible for cashier / floats and their maintenance.
To handle voiding, correcting, changing of restaurant, checks in accordance with the prescribed procedures and account for all checks used during each shift.
To identify and correct any errors.
To manage a consistent guest recognition program and maintain a relevant guest database.
Desired Profile
Great Interpersonal skills
Prior experience in pre opening hotel an added advantage
good decision making ability
Analytical skills
Abilty to resolve guest complaints and enquiries
Experience :5 - 6 Years
Role Restaurant Manager
Functional Area Hotels, Restaurants
Education UG - BHM - Hotel Management
PG - Any Postgraduate - Any Specialization
DOCTORATE - Doctorate Not Required
Compensation: competitve package
Location: Ahmedabad
Keywords: Food & Beverage, Restaurant Management
Contact
Ms. Sonali Merchant
Email h8173-hr@novotel-ahmedabad.com
Website http://www.accor.com