Job Description
Customer Service
Ensure that all employees establish a rapport with guests. Handle all guest requests and enquiries on food, beverage and service.
To be demanding and critical when it comes to service standards.
To ensure that the outlet team projects a warm, professional and welcome image
Financial
To have a complete understanding of financial aspects of the outlet
To ensure that the monthly forecasted Food & Beverage revenue figures are achieved.
To strictly adhere to the established operating expenses and ensure that all costs are controlled.
To obtain and account for the correct settlement of all sales and be overall responsible for cashier / floats and their maintenance.
To handle voiding, correcting, changing of restaurant, checks in accordance with the prescribed procedures and account for all checks used during each shift.
Desired Profile
Excellent communication skills
Ability to understand and meet the guest requests
Analytical skills
Revenue driven
Experience 5 - 6 Years
Role Restaurant Manager
Functional Area Hotels, Restaurants
Education UG - BHM - Hotel Management
PG - Post Graduation Not Required
DOCTORATE - Doctorate Not Required
Compensation: competitive package
Location Ahmedabad
Keywords: In room dining, Food & Beverage
Contact
Ms. Sonali Merchant
h8173-hr@novotel-ahmedabad.com
Website http://www.accor.com