To bring in transparency in granting approvals for hotel projects and classification status to functioning hotels, the government today launched a web-based public service delivery system.
"With the help of this system, all applicants seeking hotel project approvals, hotel classification and approvals for other related services will be able to track the progress of their cases online on a real-time basis," Tourism Minister K Chiranjeevi said here after launching the web-based system.
"By putting this system in place, there will be a pressure on the officers of the Ministry to deliver on time and an increased accountability on their part. Now onwards, all applications will have to be examined within 15 working days from receipt for completeness," he said.
"Thereafter, all hotel inspections will be scheduled within the next 15 working days. The recommendations of hotel and restaurants approval and classification committee will be communicated on the spot to the applicant and these recommendations will also be put on web with final decision within 10 days of the inspection," the Minister said.
"This measure will bring in more transparency, make officials more accountable in working and enable the applicants to access information and check status of their applications sitting at their own places," he said.
He further stated that in due course, the Ministry would move towards an e-regime and accept e-applications and proposals.