Koch began her career at The Westin Grand, a Starwood hotel in Berlin, Germany and later moved to San Francisco to work at another Starwood property, The Westin St. Francis. After working in a number of positions from Front Desk Agent to Guest Services Manager in California, Koch took positions abroad in Hong Kong and Dubai before returning to San Francisco as the InterContinental Mark Hopkins’
Rooms Division Manager.
With her promotion to Director of Rooms, she will be responsible for the Front Office and Housekeeping teams, as well as for the Reservations Department.