Lanson Place Hospitality Management Limited (Lanson Place) is pleased to announce the appointment of Mr. Benson Soo as Head of Guest Experience, effective from 2 September 2014.
The chief role of Benson is to spearhead Lanson Place's hallmark in excellent guest services. He will formulate and analyse guest service improvement strategies and provide direction and initiatives to all Lanson Place guest service operations, ensuring that these are well incorporated and delivered by Lanson Place guest service team.
Mr. Marc Hediger, Chief Executive Officer of Lanson Place said, "I am delighted to welcome Benson to the Lanson Place family. With his wealth of experience in guest services, Benson will play a key role in bringing our renowned Lanson Place Experience Programmes to the next level of excellence."
The chief role of Benson is to spearhead Lanson Place's hallmark in excellent guest services. He will formulate and analyse guest service improvement strategies and provide direction and initiatives to all Lanson Place guest service operations, ensuring that these are well incorporated and delivered by Lanson Place guest service team.
Mr. Marc Hediger, Chief Executive Officer of Lanson Place said, "I am delighted to welcome Benson to the Lanson Place family. With his wealth of experience in guest services, Benson will play a key role in bringing our renowned Lanson Place Experience Programmes to the next level of excellence."