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SARAVANAN DHANABALU | GENERAL MANAGER | ITC FORTUNE HOTELS


EDITOR: TELL US ABOUT YOUR JOURNEY. HOW DID IT ALL START?

It all started in the Year 1994 as a Management Graduate Trainee with  Fortune Park Hotels Limited by Welcomgroup.   High hopes on entering a new sector among  the society and the family with full of regular stream professionals  ( Doctors’, Engineers & Technology).
1.       1997 – 1998 Masters in Facilities Management – specialising in Hotel Architecture at Deventer Business School( Hogeschool) Netherlands. 
2.       1998 – 2006 ( Choice Hotels, Days Inn, Wimpy Intl)
3.       2000 – First General Manager Assignement with Days Inn India at Chennai
4.       2005 – Awarded as a Young/ Best Genereal Manager of the year for Busdget Hotels – Representing Choice Hotels India
5.       2006 to till date back in Fortune Hotels ( Member ITC’s Hotel Group)  as GM 

EDITOR: WHAT DO YOU THINK IT TAKES TO SUCCEED IN THIS INDUSTRY?

Smart & Hard Work with passion and up-dation of the current trends, Market analysis & Technology

EDITOR: WHAT ARE THE ATTRIBUTES YOU LOOK FOR WHILE SELECTING OR HIRING?

Positive Attitude, Willingness to work & Live, Basic Business Ethics

EDITOR: WHAT ACCORDING TO YOU CAN TRAINEES DO WHILE THEY ARE TRAINING AT HOTELS TO MAKE IT A WIN-WIN FOR THEM & THE HOTEL/UNIT?

Imagine them as a regular staff,  learning in all possible mode & excel above the existing manpower in ideas and work

EDITOR: TELL US A LITTLE ABOUT YOUR AVERAGE DAY

0545 AM – Gym
0845 – Start to Office
0930 – Guest interaction in Lobby & Coffee Shop
1000 – Morning HOD”s briefing
1100 – Administration
1330 – Guest Interaction
1500 – Human Resources & Training Review
1800 – Sales Review
1900 – 2000 – MIS to Corporate
2030 – Back Home
2200 – Retire for the day

EDITOR: HOW DO KEEP ABREAST OF ALL THAT IS HAPPENING IN HOSPITALITY?

Internet Browsing, Social Business Forums, Linked In, Business  Awareness meetings and Hospitality Forums in Cyber

EDITOR: TWO REASONS WHY THIS INDUSTRY IS AWESOME!

Challenging, People Management & Passion/ Fun

EDITOR: TWO THINGS YOU WOULD LIKE TO CHANGE ABOUT THE INDUSTRY.

Social Status, Emoluments & Common Platform among Business