Starwood Hotels & Resorts Worldwide, Inc. - Sherton Milan Malpensa Hotel (Milan Area, Italy)
Job Description
Front Office Manager
The FO Manager report directly to the General Manager and he/she is responsible for Reception.
Main duties are:
Ensure that quality standards are complied; policies and procedures are consistently applied.
Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.
Responsible for the Starwood Preferred Guest membership and all the Company programs;
Responsible for the selection, training and developing skills of his staff
Desired Skills & Experience
- The ideal candidate should have:
- minimum 2/3 years of experience with a similar position;
- Fluent in Italian and English;
- Good communication skills;
- Ability to lead, motivate and develop Front Office Team
- Dynamic and flexible
Company Description
Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with 1,000 properties in 100 countries and approximately 145,000 employees at its owned and managed properties. Starwood® Hotels is a fully integrated owner, operator and franchisor of hotels and resorts with the following internationally renowned brands: St. Regis®, The Luxury Collection®, Sheraton®, Westin®, Four Points® by Sheraton, W®, Le Méridien®, AloftSM and ElementSM. Starwood Hotels also owns Starwood Vacation Ownership, Inc., one of the premier developers and operators of high quality vacation interval ownership resorts. For more information, please visit www.starwoodhotels.com.
Click here to apply
Job Description
Front Office Manager
The FO Manager report directly to the General Manager and he/she is responsible for Reception.
Main duties are:
Ensure that quality standards are complied; policies and procedures are consistently applied.
Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.
Responsible for the Starwood Preferred Guest membership and all the Company programs;
Responsible for the selection, training and developing skills of his staff
Desired Skills & Experience
- The ideal candidate should have:
- minimum 2/3 years of experience with a similar position;
- Fluent in Italian and English;
- Good communication skills;
- Ability to lead, motivate and develop Front Office Team
- Dynamic and flexible
Company Description
Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with 1,000 properties in 100 countries and approximately 145,000 employees at its owned and managed properties. Starwood® Hotels is a fully integrated owner, operator and franchisor of hotels and resorts with the following internationally renowned brands: St. Regis®, The Luxury Collection®, Sheraton®, Westin®, Four Points® by Sheraton, W®, Le Méridien®, AloftSM and ElementSM. Starwood Hotels also owns Starwood Vacation Ownership, Inc., one of the premier developers and operators of high quality vacation interval ownership resorts. For more information, please visit www.starwoodhotels.com.
Click here to apply