Job Description :
Morning Shift
To report on duty punctually wearing the correct uniform, name badge and being well groomed
Read the Log book and hand over book
Print the expected arrivals, in house and vacant rooms reports
Check the room position of the day
Block group or crew rooms if any and
announce the same to HKD in coordination with Guest Relation Executive Check the message in hold/Faxes Ensure that “C” Forms ar sent to FRRO Housekeeping discrepancy to be done A.D register to be filled Actions and follow up to be noted in the log Book Make hand over for the next shift Check on billing discrepancies and inform Duty Manager Afternoon Shift To report on duty punctuality wearing the correct uniform , name badge and being well groomed Read the log book and the hand over book Print the expected arrivals and the V.I.P movement of the Check the room position of the day Block group or crew rooms if any and announce the same to HKD Housekeeping discrepancy to be done A.D register to be filled Actions and follow up to be noted in the log Book Make hand over for the next shift Night Shift To report on duty punctually wearing the correct uniform, name badge and being well groomed Read the log book and hand over book Print the expected arrivals, in house Guests and vacant rooms reports Check the room position of the day Block group or crew rooms if any and announce the same to HKD Check the messages in hold A.D register to be filled “C” Form report to be printed Filling of reg cards to be printed Remove the reg cards of the DNA’s of the day from the reg card rack after date roll and replace it with the reg cards of the arrivals of the next day Reg cards of the expected VIP’s to be handed over to GRE’s Retention’s to be charged Periodical month end filing to be done Actions and follow up to be noted in the log book NCR reports to be actioned Desired Profile 3 year Diploma in hotel Management Graduation with a craft course in Front Office Fluent in English, Hindi and Marathi Experience 0 - 3 Years Role Fresher Functional Area Hotels, Restaurants Education UG - Any Graduate - Any Specialization, Graduation Not Required PG - Any PG Course - Any Specialization, Post Graduation Not Required Location Pune Keywords FRONT OFFICE ASSISTANT / ASSOCIATES Contact Vanita Badadhe Orchid Hotel Contact No: 02067914040 Email hr@orchidhotelpune.com,vanita.badadhe@gmail.com Website http://www.orchidhotel.com Source
announce the same to HKD in coordination with Guest Relation Executive Check the message in hold/Faxes Ensure that “C” Forms ar sent to FRRO Housekeeping discrepancy to be done A.D register to be filled Actions and follow up to be noted in the log Book Make hand over for the next shift Check on billing discrepancies and inform Duty Manager Afternoon Shift To report on duty punctuality wearing the correct uniform , name badge and being well groomed Read the log book and the hand over book Print the expected arrivals and the V.I.P movement of the Check the room position of the day Block group or crew rooms if any and announce the same to HKD Housekeeping discrepancy to be done A.D register to be filled Actions and follow up to be noted in the log Book Make hand over for the next shift Night Shift To report on duty punctually wearing the correct uniform, name badge and being well groomed Read the log book and hand over book Print the expected arrivals, in house Guests and vacant rooms reports Check the room position of the day Block group or crew rooms if any and announce the same to HKD Check the messages in hold A.D register to be filled “C” Form report to be printed Filling of reg cards to be printed Remove the reg cards of the DNA’s of the day from the reg card rack after date roll and replace it with the reg cards of the arrivals of the next day Reg cards of the expected VIP’s to be handed over to GRE’s Retention’s to be charged Periodical month end filing to be done Actions and follow up to be noted in the log book NCR reports to be actioned Desired Profile 3 year Diploma in hotel Management Graduation with a craft course in Front Office Fluent in English, Hindi and Marathi Experience 0 - 3 Years Role Fresher Functional Area Hotels, Restaurants Education UG - Any Graduate - Any Specialization, Graduation Not Required PG - Any PG Course - Any Specialization, Post Graduation Not Required Location Pune Keywords FRONT OFFICE ASSISTANT / ASSOCIATES Contact Vanita Badadhe Orchid Hotel Contact No: 02067914040 Email hr@orchidhotelpune.com,vanita.badadhe@gmail.com Website http://www.orchidhotel.com Source