Job Description
* Ensures guests have a smooth running stay at the hotel
* Organises the customer welcome and care provided by his/her team.
* Supervises the work of the receptionists on his/her team.
* Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to foster loyalty
* Takes into account and anticipates guests' needs
Desired Candidate Profile
Education:(UG - BHM - Hotel Management, B.Sc - Any Specialization) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required) AND ( Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required)
a.To help and assist the Front Office Manager in organizing and running the department
b.To be warm, friendly and courteous to guests
c.To achieve optimum sale of rooms through proper yield management
d.To make and monitor the duty roster.
e.Should be with excellent communication skills and with pleasant personality.
Company Profile
Orchid Hotel
http://www.orchidhotel.com
The Orchid - An Ecotel Hotel in Mumbai is Asia's first certified eco-friendly five-star hotel. This 372- room hotel is strategically located adjacent to the domestic airport making it a convenient place for the business traveler to stay.
Everything is designed so as to be unobtrusive. Like The Club Privé room, an exclusive club floor with a private lounge and butler service. Or the well-appointed business and conference center to take care of your business needs in Mumbai.
Contact Details
Recruiter Name:Vedangi Rawool
Contact Company:Orchid Hotel
91-22-26164040