Job Description
*Responsible for daily administration, meeting and greeting, dealing with guests'queries and complaints, and booking rooms. visitors
*Maintain high standards of customer services at the Reception desk so that customers'expectations are consistently exceeded.
*Motivate and develop Reception team to ensure smooth functioningof the department and promote teamwork.
*Any matter which may affect the interests of ibis
Gurgaon shouldbe brought to the attention of the Management.
*Provide effective support to the team to enable them to provide effective and efficient services.
*Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
*Identify optimal, cost effective use of the resources.
*Ensure quality and appropriateness of customer service provided.
*To maintain Front Office log book and shift reports.
Desired Candidate Profile
Education:(UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Post Graduation Not Required)
1. Tall & Pleasing personality
*
ONLY FEMALE CANDIDATES
2. Graduate/undergraduate with exceptionally good command over English language.
3. Between 21-25 yrs of age group
4. Any foreign language will be an added advantage
5. Extrovert, Confident and go getter
Company Profile
Orchid Hotel
http://www.orchidhotel.com
The Orchid - An Ecotel Hotel in Mumbai is Asia's first certified eco-friendly five-star hotel. This 372- room hotel is strategically located adjacent to the domestic airport making it a convenient place for the business traveler to stay.
Contact Details
Recruiter Name:Vedangi Rawool
Contact Company:Orchid Hotel
hr1@orchidhotel.com