Holidaymakers hiring a car to make the most out of their trip are often not directly
contacting their rental provider should a problem arise, Carrentals.co.uk has warned.
Often when hiring a car, any charges incurred for factors such as; no fuel on return,
damage to the vehicle or loss of deposit, will be taken off the credit card given on
arrival after you have returned the vehicle and travelled home or continued on your trip.
Every car hire booking made requires you to supply a credit card, (not a debit card) in
the lead driver’s name and this will be used should a charge be applied.
Due to this, holidaymakers are failing to dispute any costs with the car hire provider
directly, which Carrentals.co.uk argues is the best route to take should you think you
have been unfairly charged. Rather than contacting the car hire provider, many people try
to claim it back through their credit card provider and this could prove more difficult as
well as reducing their chances of a refund.