Job Description
Ensure that all mail and messages awaiting arrival of incoming guests are promptly delivered.
Check the grooming and hygiene of the team.
Ensure all VIP room inspection in co-ordination with House Keeping Department.
To be readily available at all times to deal with problems or complaints.
Ensure effective and speedy check-in & check-out facilities.
Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action.
Maintaining guest profile and making sure that the repeat guest are notified to all.
Ensure that the show rooms keys are ready and the rooms are checked in person.
Salary:
Competetive Salary
Functional Area:
Hotels, Restaurants
Role Category:
Front Office/Customer Care
Role:
Front Office/Guest Relations Executive/Manager
Keyskills:
Guest Relations Executive
Desired Candidate Profile
Education:
(UG - BHM - Hotel Management) OR (PG - Any Postgraduate - Any Specialization) AND ( Doctorate - Doctorate Not Required)
Please refer to the Job description above
Company Profile
ibis Mumbai Airport
http://www.accor.com;
http://www.ibishotel.com
ibis Mumbai Airport, Mumbai, India brings the latest trends in hospitality industry, setting a new standard in economy hotels in Mumbai city and a mélange of classic French hospitality and Traditional Indian warmth & hospitality. The hotel is located on Western Express Highway, a key artery of the city which has emerged as one of the most prominent growth centers in recent times connecting south and Central Mumbai to the northern suburbs. It features 146 rooms, a 24/7 restaurant, bar and the latest generation of Ibis Design.
Contact Details
Recruiter Name:
Rekha Panesar
Contact Company:
AAPC India Hotel Management Pvt Ltd
Email Address:h6367-hr@accor.com