Looking for Guest Relation Executives for Halidiram Ethnics Foods Pvt
Ltd., for its various outlets in Delhi, NCR. Great carreer opportunity
for fresh female graduates. Interested candidates may apply through
email: bhuwan.sharma@ haldiram.com or call at 9871678740
Showing posts with label Front Office- Guest Relations. Show all posts
Showing posts with label Front Office- Guest Relations. Show all posts
JOBS | GRE
looking to hire a smart female candidate for the position of Guest Relation Executive for Shraddha Sarovar Portico, Shirdi.
JOBS | Guest Relations Manager
IntelliStay Hotels Private Limited is an Integrated Hospitality Enterprise inspired by simplicity. Powered by some out of the box thinking and some smart technology, intelliStay endeavors to redefine the way mundane and often complex tasks are achieved in the travel world.
JOBS | GUEST RELATION SUPERVISOR
HOTEL OR ENTITY
Sofitel Bangkok Sukhumvit
Stat:e Bangkok
Country: Thaïland
Sofitel offers contemporary hotels and resorts adapted to today’s more demanding and more versatile consumers who expect and appreciate beauty, quality and excellence. Each Sofitel property offers a genuine experience of the French “art de vivre”.
Discover the hotel
JOBS | Guest Relations Executive
Job Description
Ensure that all mail and messages awaiting arrival of incoming guests are promptly delivered.
Check the grooming and hygiene of the team.
Ensure all VIP room inspection in co-ordination with House Keeping Department.
To be readily available at all times to deal with problems or complaints.
Ensure effective and speedy check-in & check-out facilities.
Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action.
Maintaining guest profile and making sure that the repeat guest are notified to all.
Ensure that the show rooms keys are ready and the rooms are checked in person.
Salary:
Competetive Salary
Functional Area:
Hotels, Restaurants
Role Category:
Front Office/Customer Care
Role:
Front Office/Guest Relations Executive/Manager
Keyskills:
Guest Relations Executive
Desired Candidate Profile
Education:
(UG - BHM - Hotel Management) OR (PG - Any Postgraduate - Any Specialization) AND ( Doctorate - Doctorate Not Required)
Please refer to the Job description above
How to handle guest complaints. By Caroline Cooper
Dealing with negative feedback
It can be easy to get defensive when we receive negative feedback. What we need to ask customers is what led to their perception. This sometimes involves asking questions in a tactful way. The key is to show some empathy with the customer's point of view.
Even if we disagree with complaining guests, something happened to trigger their perception. Listen to what they're saying and turn a negative into a positive. The least you can do is apologize (even if you're apologizing for the guest feeling upset) and demonstrate what changes you've made, if appropriate.
Online reviews
This same principle applies to online reviews. How you respond to an online review will not only influence your reputation with the guest in question but also with anyone else reading the review. Ignoring your online reviews (good or bad) can give the impression you don’t care. Even worse, being defensive suggests you're denying any problem exists, which can make the situation worse. Show people you appreciate the feedback by responding quickly to the feedback you receive.
JOBS | Guest Relations Manager
Job Description
- Customer Service
- Personally welcome and escort all hotel guests.
- Authorize courtesies for VIPs.
- Ensure that regular training is conducted as per the standards.
- Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action.
- Informing guest about the Accor Loyalty programmes.
JOBS | Steward & Guest Service Associate
Urgent requirement for the following positions:
- Front Office
- Guest Service Associate
- Steward & Guest Service Associate
Salary- best in industry.
Minimum 6- 12 months of experience
Kindly send your resume at rohini@missionarc.com
Contact Number: 033 6459 5522
JOBS | GUEST RELATION OFFICER
HOTEL OR ENTITY
Novotel & Ibis Al Barsha
Country: United Arab Emirates
Novotel & Ibis Al Barsha is conveniently located in the new leisure and business districts of Dubai, just minutes from the Mall of Emirates.
Discover the hotel
JOBS | GRE
Handle guest requests and concerns promptly and with courtesy.
Handle additional duties as needed by guests or management.
Maintain efficient and effective flow of information with guests and all internal departments.
To obtain feedback from guests and send the reports to all concerned.
Handle additional duties as needed by guests or management.
Maintain efficient and effective flow of information with guests and all internal departments.
To obtain feedback from guests and send the reports to all concerned.
JOBS \ SR. GUEST RELATIONS EXECUTIVES
GRADUATE /DIPLOMA IN HOTEL MANAGEMENT & EXPOSURE TO INTERNET, IDS-PMS, HAVING EXP 3-6 YRS SAME OR SIMILAR POSITION, WITH PLEASING PERSONALITY, PROACTIVE NATURE WITH EXCELLENT WRITTEN & VERBAL COMMUNICATION SKILLS.
JOBS | Guest Relation Executives
Looking for Guest Relation Executives experienced from 1 to 2 years for Svenska Design Hotels based in Electronic city Bangalore.
JOBS | Guest Relation Executive (Female)
Only Female candidates. Fluency in English is a must. GREs should have good personality & presentable along with the Good communication skills.
A Must See Video on IHG Guest Relations - Special Services
A behind the scene video of what IHG - Guest Relations & Special Services do.
A must-see for hospitality professionals.
I particularly like the phone call!
A must-see for hospitality professionals.
I particularly like the phone call!
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