To ensure the smooth and efficient operation of the Front Office department and Co-ordinate with various other departments in order to ensure personalized, prompt and flawless service to all guests. The position will also act a as a 'One Point Contact' for all the in-house guests, incase of guest requests, complaints or any other feedback.
Managerial
Staffing and Scheduling of the shift and allocation of duties.
Implement systems and procedures that achieve higher cost efficiency and guest satisfaction.
Facilitate learning and development for all the team members of the outlet
Performance Appraisal/ Management of the staff in the department.
Experience
A minimum of 2 -3 years supervisory experience in the Front Office department
Operational experience in reservation
Contact| Ms. Ava Bhathena|The Indian Hotels Company Limited
Website http://www.tajhotels.com
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