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JOBS | Assistant Front Office Manager

Hotel Name : Muscat
Country Oman Muscat
The Ibis Muscat is conveniently located in the Al Khuwair area. It offers 171 air-conditionned rooms for one or two people, Wifi Internet access, Flat-screen Tv's, and functional bathroom.
The hotel has an all-day dining Restaurant, a Bar with snacks available 24/7, 4 meeting rooms, a free underground car park, a Business Centre and a Fitness Centre.
Contract

  Job Level : Manager
Status: Full Time
 Anticipated Start Date: ASAP

Contact
 Fabien Garnier
+96824489890

Skills
 Level of Education :Professional - Post secondary
Areas of study Hospitality : Reception
Languages essential English Essential requirements · Ability to Antiicipate · Team spirit · Guest oriented and service minded · Leadership · Well organised and rigour · Sales oriented · Good administrative skills · Has a strong sense of ethics, leads by example · Excellent presentation · Stress resistance . Opera & Micros knowledge

 Key tasks • Ensures that guests' have a smooth running stay at the hotel • Manages and motivates front office teams in order to provide high quality services for guests • Ensures the department meets its quantitative and qualitative targets • Increases revenue through his/her sales efforts and by managing rooms revenue effectively (Revenue Management) • Implements brand and Group projects and identity features (A/Club etc) • Maintains close relationships with guests throughout their stay in order to foster loyalty • Anticipates guests' needs and takes them into consideration • Handles guest complaints if they have not been dealt with by team members and provides a rapid solution • Conveys the hotel's image • Ensures that invoicing and cash operations procedures are respected

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