Job Description
Inspects all VIP rooms prior to arrival
Greet VIP guests personally
Should interact with all guests.
Offer personalized welcome and departure to all guests.
Identify the guests and make them feel at home.
Resolve guest complaints or problems whenever possible.
Should engage, facilitate, ascertain and anticipate latent needs of the guest.
Show around of the hotel to the guests.
Ensure a wow experience to the guests to build on to the brand image and ensure repeat visits
Salary:
Not Disclosed by Recruiter
Functional Area:
Hotels, Restaurants
Role Category:
Front Office/ Customer Care
Role:
Front Office/ Guest Relations Executive/ Manager
Keyskills:
GSA, Front office, BHM, Hotel Management, Reception, Guest Service, front desk, guest relation, Receptionist, front office assistant
Desired Candidate Profile
Education:
(UG - Any Graduate, BHM - Hotel Management) AND (PG - Post Graduation Not Required) AND ( Doctorate - Doctorate Not Required)
Excellent communication skills.
Pleasing personality.
Able to work on shift.
Fresher Hotel Management Graduate can apply.
Female Candidate from Mumbai may only apply.
Company Profile
Bharat Hotels Limited (
The Lalit)
http://www.thelalit.com
Bharat Hotels Limited is known as India's largest privately owned hotel company and one of the fastest growing hospitality groups
Contact Details
Recruiter Name:
Amit S Chauhan
Contact Company:
Bharat Hotels Limited (The Lalit)
Email Address:
achauhan@thelalit.com
Reference Id:
Guest Relation - Mum -01