Job Description
Responsibilities
Receiving guests
Making them comfortably seated
Presenting menu cards
Seeing off guests
Making reservations
Allotting tables.
Updating guest history in the system on a daily basis.
Tracking frequency of guest visit.
Updating reservations dairy.
Courtesy calls to guests.
Sorting visiting cards on a monthly basis.
Updating guest birthday/anniversary register on a daily basis.
Tele-calling guests on their Birthday & Anniversary.
Upkeep of Files & Registers.
Upkeep of the Menus and chef cards
Coordinating with Maintenance & Housekeeping for Restaurant cleanliness & upkeep.
Helping in table relay as and when required.
Printing of chef card as per the daily buffet menu
Updation and maintenance of records and registers like tele-calling records, birthdays and anniversary records etc.
