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JOBS | Duty Manager

Job Description
 have detailed information about the hotel, city as well as the competition. 2. To have detailed information regarding arrivals and room requirements. 3. To have up to date information on daily room occupancy. 4. To check on VIP reservations, complete their pre-registration formalities and extend to them the regular courtesies. 5. To allocate rooms to all arriving guests. 6. To maintain up-to date information on room rates, current promotions, offers and packages. 7. To maintain all guest folios in the manner instructed and type out necessary guest details into the system. 8. To co-ordinate with house-keeping for clearing of rooms. 9. To
prepare, understand and communicate all relevant daily, weekly and monthly reports and statistics 10.To maintain and settle the guest ledger rendering accountability for the days transactions. 11. To encash foreign exchange as per regulations. 12. To maintain guest lockers for safe custody. 13.To handle all incoming telephone calls as per standards instructed. 14. To maintain a physical count of all room keys in each shift. 15. To ensure that all the check-ins and check-outs are handled smoothly without un necessary delay or discomfort to any guest. 16. To ensure that proper records are maintained for all telephone calls from the rooms. 17. To ensure that all transactions are supported with vouchers. 18. To ensure accurate cash handover. 19. To give proper and complete handover to the next shift. 20. To handle all guests without bias or prejudice. 21. To follow the house rules and policies laid down by the management. 22. To adhere to strict grooming and hygiene standards. 23. To consciously and continuously strive to better his/her skills and increase his/her knowledge.

Salary: INR 1,00,000 - 2,00,000 P.A
 Role Category: Front Office/ Customer Care Role: Lobby/ Duty Manager Keyskills: Duty Manager Desired Candidate Profile Education: (UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required) Please refer to the Job description above
 Company Profile
Park Plaza http://www.majesticparkplaza.com

Contact Details

Executive Name:Mr.Naveen Verma

91-161-2773000


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