Summary
Experience:
3 - 5 Years
Location:
Ludhiana
Compensation:
Rupees 1,50,000 - 2,00,000
Education:
UG - BHM - Hotel Management PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type:
Hotels/ Restaurants/Airlines/Travel
Role:
Front Office/Guest Relations Exec./Mgr
Functional Area:
Hotels, Restaurants
Posted Date:
10 Oct
Job Description
1.Ensures prompt, courteous and accurate service to all guests.
2.Responsible for proper yield management of room inventory to achieve desired profitability.
3.Responsible for the preparation of capital and operational budgets for his department.
4.Responsible for recommending changes in methods, equipment and staff as per requirement.
5.Ensures safety and security of guest belongings in guest rooms, luggage room and guest lockers.
6.Ensures room folios are correctly maintained and payment received as per billing instructions given.
7.Responsible for adherence to all statutory requirements such as C-forms, arrival and departure reports, encashment certificates, etc
8.Ensures guest privacy, safety and security at all times within hotel premises.
9.Makes conscious and continuous endeavor to meet new clients and maintain congenial relationship with existing clients.
10.Ensures all records and documents are maintained as per standards laid down by the management.
11.To control group and individual reservations to ensure maximum occupancy.
12.To co-ordinate with the sales department for sales promotion.
13.To maintain good relations with present and prospective clients.
14.To control day to day credit given by guests.
15.To control day to day credit given to guests.
16.To ensure constant follow up on guest history.
17.To ensure regular sales calling for promoting business.
18.To train the front office staff in co-ordination with the training manager.
Keywords: Yoga Instructor
Desired Candidate Profile
Ensures prompt, courteous and accurate service to all guests.
2.Responsible for proper yield management of room inventory to achieve desired profitability.
3.Responsible for the preparation of capital and operational budgets for his department.
4.Responsible for recommending changes in methods, equipment and staff as per requirement.
5.Ensures safety and security of guest belongings in guest rooms, luggage room and guest lockers.
6.Ensures room folios are correctly maintained and payment received as per billing instructions given.
7.Responsible for adherence to all statutory requirements such as C-forms, arrival and departure reports, encashment certificates, etc
8.Ensures guest privacy, safety and security at all times within hotel premises.
9.Makes conscious and continuous endeavor to meet new clients and maintain congenial relationship with existing clients.
10.Ensures all records and documents are maintained as per standards laid down by the management.
11.To control group and individual reservations to ensure maximum occupancy.
12.To co-ordinate with the sales department for sales promotion.
13.To maintain good relations with present and prospective clients.
14.To control day to day credit given by guests.
15.To control day to day credit given to guests.
16.To ensure constant follow up on guest history.
17.To ensure regular sales calling for promoting business.
18.To train the front office staff in co-ordination with the training manager.
Company Profile
Majestic Park Plaza is a 5 Star Business Hotel with 113 Rooms and extensive F&B Facilities having 7 FNB outlets and 8 banquet venues.
We are the highest FNB revenue generators of Punjab.
Club Lounge, Health Club with Swimming Pool & Beauty Parlour.
It is highest revenue generating property of Sarovar Hotels Pvt. Ltd., which has the master franchise rights for India and neighboring countries for the Park Plaza and Park Inn Hotel Brands of Carlson Hotels Worldwide, USA.
Known for its services in whole north.
We offer highly professional work environment with state of the art infrastructure and facilities
Contact Details
Company Name:
Majestic Park Plaza, Ludhiana
Website:
http://www.majesticparkplaza.com
Executive Name:
Mr. Naveen Kumar Verma
Address:
Not Mentioned
Email Address:
HRrecruitments@mhlin.com
Telephone:
91-161-2773000
SourceSearch Jobs with Park Plaza Hotels
